Bengaluru Techie’s AC Request to Cab Driver Turns into a Nightmare: Even Knowing Kannada Well Couldn’t Save Him
The Unprecedented Incident That Left a Passenger Shaken
Imagine requesting a simple favor from a ride-sharing cab driver, only to be met with a torrent of abuse, harassment, and even threats. This is exactly what a Bengaluru-based tech professional experienced when he asked the driver to turn on the air conditioning (AC) in his cab. What began as a innocuous request ended in a nightmare that left the passenger shaken and concerned for his safety.
From a Routine Request to a Crippling Confrontation
The incident unfolded when the passenger, who is fluent in Kannada, requested the driver to switch on the AC. However, the driver, seemingly in a foul mood, refused without any valid reason. When the passenger insisted, the situation took a turn for the worse. The driver demanded that he exit the vehicle, which he complied with. However, when asked to cancel the ride, the passenger refused, stating that the driver should be the one to cancel since he was the one who refused service. This led to a shocking escalation – the driver pulled out what appeared to be a small knife from his keychain and aggressively confronted the passenger.
A Desperate Plea for Help
Fearing for his life, the passenger pointed toward a traffic police officer nearby and suggested taking the matter to the authorities. The driver hesitated but then quickly made a phone call, allegedly summoning reinforcements. Sensing danger, the passenger managed to escape with the help of a passing auto driver. However, the ordeal was far from over.
The Aftermath: A Deluge of Spam Calls and a Battle for Justice
Updating the online community following the incident, the passenger began receiving relentless OTP spam attacks, likely orchestrated by the driver, who still had access to his phone number. Concerned for his safety, the passenger decided to file an FIR and contemplated legal action against the ride-sharing company for exposing his personal information.
The Company’s Response: A Satisfactory Solution or a Band-Aid Approach?
The company eventually acknowledged the driver’s dishonesty and suspended him. They assured the passenger that his number had been deleted from the driver’s device, promising he would no longer be disturbed. However, within 15 minutes of receiving this confirmation, the passenger was targeted with yet another wave of OTP spam attacks, raising concerns about the company’s measures to ensure his safety beyond merely suspending the driver.
The Public’s Reaction: A Mix of Outrage and Advice
The online community reacted strongly to the incident, with opinions ranging from extreme retaliation to legal advice. Some suggested overwhelming the driver with nonstop calls, while others advocated confronting him directly. Many urged immediate legal action, advising the passenger to file a police report with all relevant details, including call logs and ride history. Others pointed out that this was a criminal matter beyond the ride-sharing app’s control, requiring police intervention.
A Wake-Up Call for Ride-Sharing Apps and the Public
This shocking incident highlights the need for ride-sharing companies to prioritize passenger safety above all else. It is crucial for them to implement stricter measures to prevent such incidents in the future. The public, too, must be vigilant and demand action from these companies to ensure a safe and secure experience.
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